This news report from ABC in Dallas, TX shows how on-demand video interpreters remove language barriers in hospitals.
Hospital staff in emergency departments say that seconds count and they don’t want that precious time to be lost in translation. At this hospital, 25-30 patients a day arrive that are non-English speakers. The problem of understanding them and providing adequate care is on the rise. This large number also means that some of them were brought there via ambulance and paramedics also had to struggle with the language barrier.
First responders and medical personnel want to be the best advocates for their patients. With the technology they use now it takes a minute to get a translator via laptops or iPad. The hospital being featured has helped more than 1000 patients. The say that American Sign Language and Burmese are on the rise for the Dallas-Fort Worth region. How many languages are available through this service? 17 on video. 177 via phone.